Just Great Software

 Products 

 Buy Now 

 Contact 

 Newsletter 

 Affiliates 

 PAD 

 About JGsoft 

 

Ace Text - Store, manage, edit and reuse text from a central location
DeployMaster - Installation builder delivering your software with a good first impression
EditPad - Convenient, powerful and versatile text editor to edit all kinds of text files
HelpScribble - Full-featured help authoring tool for creating help files from start to finish
PowerGREP - Find files and information or search and replace through files and folders
Regex Buddy - Learn, create, understand, test, use and store regular expressions
Regular Expressions Complete Tutorial and Reference
      

Just Great Software Contact Information

Ordering Just Great Software Software

Online and Offline

Please see our ordering pages for a detailed explanation of the various options you have to acquire one or more licenses to any Just Great Software product. All information about pricing, online (Internet) and offline (paperwork) ordering methods can be found there.

If you have a question that is not answered on the order page, you can email your question to sales@jgsoft.com.

Technical Support

Before contacting us for technical support, please make sure if you have the latest version of the software you are having a problem with. New versions are released often. Select Help|Check for New Versions in your software's menu to have it automatically open a web page that tells you whether you have the latest version or not. You can also see the version history for AceText, DeployMaster, EditPad Pro, EditPad Lite, HelpScribble, PowerGREP and RegexBuddy to see which version is the latest.

If you have purchased a license to a Just Great Software product, you are entitled to free technical support via email. If you have not yet bought a license but are still evaluating the software, you can receive technical support for problems that prevent you from properly evaluating the software.

When requesting technical support, please mention important details such as which version of the software you are using (you can see this by selecting Help|About from the menu) and which operating system (Windows 98, Windows 2000, etc.) you are using. Try describing your problem in as much detail as you can. The more information you provide, the easier it is to locate and solve the problem, and the faster we can serve you. Otherwise, we will have to ask you for more information.

The appropriate email address for technical support are:

No technical support is available for EditPad Classic and EditPad Lite as these are postcardware and freeware products respectively. However, we do value user input for these programs which you can send to support@editpadlite.com

Feature Requests and Other Feedback

Every once in a while, somebody emails to ask if he or she can make some suggestions how to even further improve our software. Of course you can! How can we possibly improve our products if we do not listen to our customers? You can email your suggestions to the technical support address listed above.

Offline Contact

While email is by far our preferred communications method, you are most welcome to get in touch via more traditional ways:

Just Great Software Co. Ltd.
337/105 Nonthaburi Rd
Muang, Nonthaburi, 11000
THAILAND

 

 

Page URL: http://www.just-great-software.com/contact.html
Page last updated: 13 May 2007
Site last updated: 24 April 2008

Published by Just Great Software Co. Ltd.
Copyright © 1996-2008 Jan Goyvaerts.
All rights reserved.